Return Policy
📃 PURCHASES from Quilt Batting are subject to a shipment contract. Follow these guidelines:
- Dive into the Shipping Policy like a detective before hitting that purchase button. Please note all Quilt Batting inventory is shipped by 3rd party suppliers and delivery times may vary
- Once those goodies are in the hands of the carrier, the baton of risk and title gets passed to you
- Should your package endure a rough journey, it's your superhero duty to duke it out with carriers for any damages or losses
- Don't be shy, shout it from the rooftops to Quilt Batting if there's any hiccups with your delivery
- Keep those coins in check, because every click on our Quilt Batting website means you're the money maestro. In other words, your purchases must not be made for any speculative, false, or fraudulent purposes
- No room for mischief! Purchases are strictly for real deal needs, not for playing pretend. Buy only for yourself or someone for whom you have legal authorization
- Treat yo' self (or a lucky pal) with goodies, but keep it legal folks. If buying for someone else and using their personal deets, you must confirm that you have obtained their explicit consent for such disclosure
- Sharing is caring, but only if you've got the green light! Make sure your pals are on board before tossing their deets into the mix
👁️🗨️ RETURNS for Quilt Batting are important to us, so please know the following:
- Happy customers are our heroes, but hey, even heroes need a costume change sometimes so we understand that exchanges or returns may be necessary
- Think of it as a 30-day satisfaction guarantee - if it ain't vibing with you, we'll swap it out or hand you back some cash...so either a refund or replacement
- Keep those goodies in their pristine packaging like museum artifacts! No cracks, no scratches, just pure perfection and accompanied by all original paperwork and packaging
- We're all about that fresh-outta-the-box feeling! Returns need to be as minty fresh as they were when they left our hands
- Sending back some love? Just know, you're the DJ of return shipping costs - gotta spin that bill your way so you get to cover the cost this time
❌ Non- Returnable Items
ACCUSTITCH
Books
Cut Batting
DVD's
Fabric
Gammill Electrical Parts
INNOVA Quilting Machines
Patterns
and ANY ITEMS that have been opened, assembled or used.
To process a return, please email support@ob.inc
💔 DEFECTIVE Items from Material Boys may be returnable by following these steps & conditions:
- In the case of a defective item upon arrival, you have a 10-day window from the order date to initiate return procedures...hurry, don't slack off
- Please email a pic of the defective item along with a description of the issue to support@foresiteads.com
- Approval from Quilt Batting is super necessary for returning damaged or opened items to ensure eligibility for credit or refund so get our approval asap
📝 BATTING Replacement process:
- Return/Replacement: Ready to kick off the batting bonanza? Just whip out that package label and let's get this party started
- Got a batting boo-boo? Don't wait! You've got a 30-day window to get'r done
- Hobbs, our supplier, is like the quality sheriff in town, and they've got some strict rules! Bring 'em a 12x12 piece of batting and the label, and they'll do their inspection dance before busting out refunds or replacements
- Expedite: Want to fast-track your batting blues? Snap a pic of the goods and shoot it over to support@materialboys.com. Let's make this swap-a-roo smooth sailing