Here is the updated Return and Refund Policy for cuddlefabrics.com with all customer support emails standardized to support-cuddle-fabrics@foresiteads.com.

Return & Refund Policy

At Cuddle Fabrics, we want you to be completely satisfied with your purchase. We offer a transparent and straightforward return and refund process in full compliance with Google Merchant Center policies and consumer protection standards.

1. Return Window

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

2. Eligibility Criteria

To be eligible for a return and subsequent refund, your item must be in the same condition that you received it:

Unworn, unused, unwashed, and unaltered.

With all original tags still attached.

In its original packaging.

Accompanied by the receipt, order number, or proof of purchase.

3. How to Start a Return

To initiate a return, please contact our customer support team at support-cuddle-fabrics@foresiteads.com.

All authorized returns must be sent to our official fulfillment and return address:

Cuddle Fabrics Return Department > 2001 Central Cir, Suite 103,

McKinney, TX 75069, United States

Note: Items sent back to us without first requesting a return via email will not be accepted.

4. Return Shipping Costs & Restocking Fees

Google Merchant Center requires full transparency regarding any fees incurred during a return. Costs are determined by the reason for the return:

Defective, Damaged, or Wrong Items (Fault of the Store): If the return is due to our error (you received a damaged, defective, or incorrect item), Cuddle Fabrics will provide a prepaid return shipping label via email at no cost ($0.00) to you.

Customer Remorse / Change of Mind (Fault of the Customer): If you are returning an item because you changed your mind, no longer need it, or ordered the wrong size/color, you will be responsible for paying the return shipping costs. We will generate a return shipping label for you via email and deduct the actual flat-rate carrier cost from your final refund.

Restocking Fees: We do not charge any restocking fees ($0.00) for returned items.

5. Damages, Defects, and Issues

Please inspect your order immediately upon receipt. If the item is defective, damaged, or if you receive the wrong item, contact us right away at support-cuddle-fabrics@foresiteads.com so we can evaluate the issue and make it right by issuing a replacement or a full refund at no extra cost to you.

6. Non-Returnable Items & Exceptions

Certain items cannot be returned due to their nature:

Custom-made products or personalized fabric orders (e.g., fabric cut to a customized length requested specifically by the customer).

Gift cards.

Sale items are fully eligible for return unless they were explicitly marked as "Final Sale" on the product page at the time of purchase.

7. Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once your return is accepted, you can make a separate purchase for the new item.

8. European Union 14-Day Cooling-Off Period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The item must still meet our standard eligibility criteria: unworn, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

9. Refunds Process

Once we receive and inspect your return, we will send you an email to notify you that we have received your item and whether your refund has been approved.

If approved, you will be automatically refunded on your original payment method within 10 business days. Please note that it can take additional time for your bank or credit card company to process and post the refund to your statement.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us immediately at support-cuddle-fabrics@foresiteads.com.

10. Contact Us & Business Information

For any questions regarding returns and refunds, please reach out to us using the verified business contact details below:

Store Website: cuddlefabrics.com

Customer Support Email: support-cuddle-fabrics@foresiteads.com

Operational & Fulfillment Address: 2001 Central Cir, Suite 103, McKinney, TX 75069

Ownership & Financial Disclosures

Cuddlefabrics.com is owned and operated by our parent legal entity, Foresite Ads Inc (Registered Address: 943 North Idaho Street, San Mateo, CA 94401).

All billing, corporate management, and financial transactions are securely processed by Foresite Ads Inc.

Billing Note: Charges on your credit card or bank statement will appear as cuddlefabrics.com for purchases made on this website.