Shipping Policy
Thank you for shopping at cuddlefabrics.com. We are dedicated to delivering your orders quickly, transparently, and securely. Below you will find the complete details of our shipping rates, timelines, and operational terms.
1. Shipping Destinations & Delivery Zones
We currently ship exclusively to all valid delivery addresses within the United States (including Alabama, Alaska, Hawaii, and all 50+ domestic US states, territories, and military bases). We do not offer international shipping or service delivery zones outside of the United States at this time.
2. Order Processing & Delivery Timelines
Our total estimated delivery timeline is calculated by combining our internal Handling Time with our Transit Time. Both timeframes are stated separately below in strict business days:
Order Cutoff Time
Daily Cutoff Time: 3:00 PM CST (Central Standard Time)
Orders securely placed before 3:00 PM CST will begin processing the same business day. Orders placed after this cutoff window will begin processing the following business day.
Handling & Processing Time
Handling Time: 1 to 2 Business Days (Processed Monday through Friday)
This represents the time from when your transaction is completed to when your package is securely packed and handed off to our shipping carrier networks. We do not process or hand off shipments on weekends or major national holidays.
Transit & Shipping Time
Transit Time: 4 to 7 Business Days (In-transit Monday through Saturday)
This represents the duration your package is in the custody of our courier networks traveling from our fulfillment facility to your designated US delivery address.
3. Shipping Rates & Costs
We maintain absolute billing transparency. Rather than using real-time carrier calculations, our shipping fees match our Google Merchant Center settings exactly and are structured into clear, predictable tiers based on the total value of your order.
Shipping Rate Table
Applies to destinations across Alabama and all 50+ US states/territories.
| Order Price Range | Shipping Cost |
| $0.01 to $49.00 | $7.99 |
| $49.01 to $98.00 | $15.98 |
| $98.01 to $147.00 | $23.97 |
| $147.01 to $196.00 | $31.96 |
| $196.01 to $245.00 | $39.95 |
| $245.01 to $299.00 | $47.94 |
| $299.01 and above | FREE ($0.00) |
Predictable Pricing: Your final shipping rate matches this table exactly, is determined directly by your order total, and will be displayed clearly in your cart before checkout.
No Hidden Fees: The price you see is the price you pay. There are no hidden handling fees, unexpected fuel surcharges, or undisclosed international import taxes added to your final transaction.
4. Delivery Methods & Shipping Carriers
To guarantee reliable delivery across all domestic US zones, we partner with premier shipping networks, specifically the United States Postal Service (USPS), United Parcel Service (UPS), and FedEx. The specific carrier is assigned at the time of label creation based on the dimensions, package weight, and delivery destination of your order to ensure it arrives within our promised 4 to 7 business day window.
5. Shipment Tracking
Every order we dispatch includes end-to-end tracking capabilities. Once your package is scanned by our assigned carrier partner (USPS, UPS, or FedEx), a shipment confirmation email containing your tracking number and a direct link to the carrier’s tracking portal will be sent automatically to the email address provided at checkout. You can check your order status at any time using this link. Please allow up to 24 hours for tracking information to update online.
6. Damaged, Lost, or Missing/Incomplete Items
Damaged or Wrong Items: If your package arrives damaged, or if an incorrect item was delivered, please inspect the box immediately and contact our team at support@cuddlefabrics.com within 48 hours of receipt. Please refer directly to our official Refund Policy for details regarding replacements.
Missing Items / Incomplete Orders: If your tracking states the order was completely delivered but you find an item missing from your package, please email us immediately at support@cuddlefabrics.com with your order number and a photo of the packing slip. Once verified, we will immediately ship out the missing item to you via expedited delivery at no additional cost ($0.00) or issue a partial refund for the missing product.
7. Contact Us & Business Information
If you have any questions or require real-time updates regarding your shipment, please contact our customer care team. We will get back to you within 1 to 2 business days.
Store Website: cuddlefabrics.com
Customer Support Email: support@cuddlefabrics.com
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (CST)